Cegedim
Unit H, 43 Omega Street North Harbour, Auckland- 09 307 6647
- www.occidental.com.au/anz/cdd.html
CRM software offering sales lead management, sales force automation, customer contact tracking, workflow processing, customer segmentation, data mining, call logging and tracking, historic analysis of fault calls, configuration management, asset management and optional IVR, routing of e-mails to agents and knowledge management.
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